Frequently Asked Questions
Everything you need to know about radon mitigation for single-family homes in Ottawa
Testing & Radon Levels
๐ก What is radon and why should I be concerned about it?
Radon is a naturally occurring radioactive gas that seeps into homes from the ground. It's odourless, colourless, and tasteless, but exposure to high levels can cause an increased lung cancer risk. In the Ottawa-Gatineau region, approximately 17% of homes exceed Health Canada's action level of 200 Bq/mยณ, making testing and mitigation crucial for family safety.
๐งช Is testing included with your mitigation service?
Yes. We include:
- Diagnostic testing during installation (pressure field extension tests)
- Post-installation verification testing to confirm system effectiveness
- System performance documentation
โก How quickly will I see results after installation?
Radon levels drop within 72 hours of system activation. We conduct post-installation testing after this period to verify your levels are safely below 100 Bq/mยณ. The system works immediately, and you don't have to wait weeks to breathe safer air.
Mitigation Process
๐ How does radon mitigation work?
The most effective method is sub-slab depressurization, which uses a specialized fan system to create a controlled vacuum beneath your foundation slab. This vacuum prevents radon gas from entering your home by reversing the natural pressure differential that draws soil gas indoors.
Our Professional Design Process:
Why Professional Design Matters: Proper system sizing reduces operating costs, minimizes energy consumption, keeps noise levels low, and prevents potential appliance backdrafting issues that can occur with over-powered systems. Our engineering approach ensures maximum efficiency while maintaining optimal indoor air quality.
Our Professional Design Process:
- We use specialized diagnostic equipment to map the pressure field beneath your foundation
- Calculate the precise suction requirements for your specific soil conditions and foundation type
- Design a system that uses only the necessary vacuum to achieve optimal results
- Select appropriately-sized fans to minimize energy consumption and noise levels
Why Professional Design Matters: Proper system sizing reduces operating costs, minimizes energy consumption, keeps noise levels low, and prevents potential appliance backdrafting issues that can occur with over-powered systems. Our engineering approach ensures maximum efficiency while maintaining optimal indoor air quality.
๐ ๏ธ What does a typical radon mitigation system include?
- A suction pit drilled into your basement slab
- 4" Schedule 40 PVC piping
- A radon-rated fan (installed outside living space)
- Exterior discharge above grade
- Sealing of accessible cracks, sump pits, and other radon entry points
- A visible manometer to monitor system function
๐ Where does radon enter my home and how do you seal these entry points?
Radon enters homes through various foundation openings and we seal all accessible identified entry points as part of our mitigation service:
Common Entry Points:
We use professional-grade sealants and techniques following C-NRPP standards. Accessible entry point sealing is included in all our mitigation systems at no additional cost.
Important: While sealing accessible entry points reduces radon infiltration, it alone is rarely sufficient. This is why sub-slab depressurization systems are the most effective approach.
Common Entry Points:
- Floor-wall joints (where basement floor meets walls)
- Accessible cracks in concrete floors and foundation walls
- Sump pits and floor drains
- Utility penetrations (pipes, electrical, etc.)
- Loose-fitting pipe penetrations
- Open-top block walls
- Mortar joints in block foundations
We use professional-grade sealants and techniques following C-NRPP standards. Accessible entry point sealing is included in all our mitigation systems at no additional cost.
Important: While sealing accessible entry points reduces radon infiltration, it alone is rarely sufficient. This is why sub-slab depressurization systems are the most effective approach.
๐ What if pressure testing shows my home needs multiple suction points?
We always perform pressure field extension testing before installation to ensure optimal system design. If testing reveals that additional suction points are needed, we include them at no extra charge.
However, additional points may require pipe routing through finished areas (walls, ceilings, living spaces). If you prefer not to have these areas opened up, we'll discuss alternative solutions. In rare cases where effective mitigation isn't possible without extensive modifications you're not comfortable with, we won't proceed with installation.
This thorough testing approach is why we can confidently offer our risk-free guarantee - we ensure success is achievable before any work begins.
However, additional points may require pipe routing through finished areas (walls, ceilings, living spaces). If you prefer not to have these areas opened up, we'll discuss alternative solutions. In rare cases where effective mitigation isn't possible without extensive modifications you're not comfortable with, we won't proceed with installation.
This thorough testing approach is why we can confidently offer our risk-free guarantee - we ensure success is achievable before any work begins.
๐ง What about sump pits during mitigation?
All unsealed sump pits must be sealed as part of effective radon mitigation, but the approach depends on your basement's drainage setup:
Most homes: Sump pit cover installation - $329 + HST
We install a professional radon-tight sump pit cover that allows water drainage while preventing radon entry.
Some older homes: Floor drain installation - $489 + HST
In basements without a separate floor drain, the sump pit serves as the only way water can escape (from things like water heater leaks, washing machine overflow, etc.). In these cases, we must install a new floor drain with radon-tight seal before sealing the sump pit.
We'll determine which situation applies to your home during our initial assessment and explain exactly what's needed before proceeding with any additional work.
Most homes: Sump pit cover installation - $329 + HST
We install a professional radon-tight sump pit cover that allows water drainage while preventing radon entry.
Some older homes: Floor drain installation - $489 + HST
In basements without a separate floor drain, the sump pit serves as the only way water can escape (from things like water heater leaks, washing machine overflow, etc.). In these cases, we must install a new floor drain with radon-tight seal before sealing the sump pit.
We'll determine which situation applies to your home during our initial assessment and explain exactly what's needed before proceeding with any additional work.
๐ What about homes with crawl spaces?
Crawl space foundations require a different approach called sub-membrane depressurization system. This typically involves:
Crawl space systems require custom design and pricing based on square footage, existing conditions, membrane requirements, and ventilation needs.
We provide free on-site assessments for crawl space homes to measure the area and design the most effective system for your specific situation.
- Installing a plastic vapor barrier membrane over the crawl space floor
- Creating a depressurization system beneath the membrane
- Working with existing conditions (exposed earth or gravel flooring)
- May require enhanced ventilation depending on crawl space conditions
Crawl space systems require custom design and pricing based on square footage, existing conditions, membrane requirements, and ventilation needs.
We provide free on-site assessments for crawl space homes to measure the area and design the most effective system for your specific situation.
Cost & Investment
๐ฐ How much does radon mitigation cost in Ottawa for single-family homes?
For single-family homes:
Standard Foundation (one level): $2,699 + HST | Complex Foundation (split/multiple levels): $3,199 + HST - all-inclusive pricing with no hidden fees. This includes site assessment, custom system design, professional installation, and post-installation verification testing.
Additional suction points are included at no extra charge when needed for optimal coverage.
Standard Foundation (one level): $2,699 + HST | Complex Foundation (split/multiple levels): $3,199 + HST - all-inclusive pricing with no hidden fees. This includes site assessment, custom system design, professional installation, and post-installation verification testing.
Additional suction points are included at no extra charge when needed for optimal coverage.
๐ก๏ธ Remember: You don't pay until your radon levels are below 100 Bq/mยณ
See our complete transparent pricing and guarantee details
๐จ Do you offer system monitoring options?
Yes! While all our systems include a basic visual manometer to check system operation, we offer an airflow alarm upgrade for enhanced peace of mind:
Airflow Alarm Benefits:
Cost: $148 + HST upgrade (optional)
Many homeowners appreciate this extra safety feature for the peace of mind of knowing immediately if their radon system ever stops working, rather than discovering it weeks later during a routine check.
Airflow Alarm Benefits:
- Audible alert if the system stops working
- Early warning prevents radon levels from rising
- Battery backup ensures monitoring even during power outages
- Simple installation and maintenance-free operation
- Gives you confidence that your family stays protected 24/7
Cost: $148 + HST upgrade (optional)
Many homeowners appreciate this extra safety feature for the peace of mind of knowing immediately if their radon system ever stops working, rather than discovering it weeks later during a routine check.
โก Do you offer energy-efficient fan options?
Yes! While our standard systems include high-quality fans that are already energy-efficient, we offer an EC motor variable speed fan upgrade for enhanced performance:
Benefits of EC Motor Upgrade:
Cost: $597 + HST upgrade (optional)
Most homeowners are satisfied with our standard fan systems, but the EC motor upgrade is perfect for those who prioritize maximum energy efficiency and ultra-quiet operation.
Benefits of EC Motor Upgrade:
- Significantly lower energy consumption (up to 50% less electricity)
- Quieter operation than standard fans
- Variable speed can be manually adjusted for optimal performance
- Longer lifespan
- Smart technology that adapts to changing conditions
Cost: $597 + HST upgrade (optional)
Most homeowners are satisfied with our standard fan systems, but the EC motor upgrade is perfect for those who prioritize maximum energy efficiency and ultra-quiet operation.
Our Risk Free Guarantee
๐ก๏ธ What exactly does your risk-free guarantee cover?
You don't pay a single dollar until your radon levels are verified below 100 Bq/mยณ. This includes all labor, materials, and post-installation verification testing. If we can't achieve safe levels, we continue working at no cost until we do. No deposits, no upfront fees, no financial risk to your family.
This guarantee applies to all our mitigation systems - standard foundations, complex foundations, and crawl spaces.
๐ฏ What level of radon does your system guarantee?
We guarantee that your radon levels will be reduced to below 100 Bq/mยณ. This is significantly lower than Health Canada's action level of 200 Bq/mยณ, providing an extra margin of safety for your family's long-term health.
About Our Business
๐ Are you certified?
Yes โ Radon Hero is fully C-NRPP certified for both radon measurement and mitigation, and all installations are completed to Health Canada's national standards. Many competitors aren't certified, so always verify C-NRPP certification when choosing a radon professional.
๐ง What maintenance does the system require?
Very little. You should:
- Check the manometer regularly to confirm suction
- Ensure the exhaust pipe remains clear of snow or debris
- Avoid blocking the fan discharge with objects or landscaping
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Service Area
Ottawa & Eastern Ontario
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Business Hours
Monday - Saturday: 8 AM - 6 PM
โก Fast Response: Most consultations scheduled within 24 hours. Emergency radon situations receive same-day response.